Hetong Steel Co., Ltd warrants product supplied to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year from invoice date.
Hetong Steel Co., Ltd agrees to repair / replace without charge or issue a credit not exceeding the value of what Hetong Steel Co.,Ltd Ltd invoiced for the product.
Any Defect resulting from design for product that is manufactured to customers design and specification.
Any condition resulting from other than ordinary wear and tear or any use for which the product was not intended.
Any condition resulting from incorrect or inadequate maintenance or care.
Damage resulting from misuse, abuse, negligence, accidents or shipping damage.
Dissatisfaction due to buyer's remorse.
Claims for defective product must be made within ONE year from invoice date. Claims for missing parts must be made within 60 calendar days after the merchandise is received.
Pictures of defective product are required to claim defective product , together with shipment number and/or Manufacturing order number and/or traceability number if located on defective product.